We at Busuanga Island Electric Cooperative want you to what information we collect and how we use it to improve our services. This Privacy Policy applies to the website and application available at biselco.
This Privacy Policy explains how we collect, use, store, and protect information when you use our website and application, including when you sign in using Google or Facebook.
1Information We Collect
When you create an account or sign in using Google or Facebook, we may receive information provided by the respective authentication provider, including:
- Name
- Email address
- Profile picture
- Unique account identifier
- Authorized shared preferences
We only request information that is necessary to provide and maintain your account and the services available through our application.
Information You Provide Directly
You may also provide information directly to us when using the application, such as:
- Contact and account information
- Information submitted through application forms
- Service requests, complaints, or submissions
- Files, photographs, documents, or voluntarily uploaded content
2Google Sign-In
Our application may allow you to sign in using your Google account. Google provides us with profile attributes based on your authorization settings.
We use this information to:
- Create or identify your account and authenticate your identity
- Maintain your secure session
- Provide application features associated with your account
- Communicate with you when necessary
Note: We do not store your Google password. Authentication is securely handled through Google. Review Google's Privacy Policy.
3Facebook Login
When you choose Facebook Login, Meta provides us with information you authorize (such as your name, email address, profile picture, and account identifier).
We use this information to:
- Create or identify your account and authenticate you
- Maintain your session and core profile parameters
- Provide associated application services
We do not receive or store your Facebook password. Review Meta's Privacy Policy.
4How We Use Your Information
We use collected details to operate smoothly, efficiently, and securely:
5Information Sharing
We may share information strictly when necessary to:
- Operate our services and deploy technical infrastructure
- Utilize vetted cloud hosting, storage, and communications providers
- Comply with applicable laws, regulations, or lawful court processes
- Protect security, user safety, and prevent unauthorized fraud/abuse
6Data Storage and Security
We take reasonable administrative, technical, and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or loss. Information is securely stored across our protected servers and certified infrastructure providers. However, no electronic transmission over the internet is completely foolproof.
8Data Retention
We retain personal information for as long as needed to deliver our services, fulfill legitimate operational interests, and meet compliance rules. When data is no longer necessary, we securely delete or anonymize it.
9Your Rights
Depending on local legislation, you may hold rights to:
- Access or request a copy of your personal data
- Request correction of inaccurate attributes
- Request deletion or restriction of certain data processing
- Withdraw consent at any time
10Account and Data Deletion
You can request deletion of your account and personal history at any time. Note that disconnecting your account from Google or Facebook does not automatically delete your records inside our app database—you must reach out directly to clear application records.
11Third-Party Services
We leverage reliable third-party layers specifically for operational continuity, hosting, and auth frameworks (such as Google and Facebook/Meta). Each provider manages data under their respective independent privacy terms.
12Children's Privacy
Our platform is not intentionally targeted toward children under applicable prohibited age ranges. If you suspect an underage user has provided personal details without proper consent, contact us immediately for removal.
13Changes to This Privacy Policy
We may revise this policy periodically to reflect architectural updates or legal shifts. When changes occur, the Effective Date at the top will be updated accordingly.
14Contact Us
If you have questions regarding this policy or want to submit an access/deletion inquiry, connect with us through our official channels: