At Busuanga Island Electric Cooperative Inc. (BISELCO), we respect your privacy and provide you with the ability to request deletion of your personal data associated with our application.
This page explains what information may be deleted, how you can request deletion, and what happens after we receive your request.
1Information Covered by a Deletion Request
Depending on how you use the BISELCO application, the information associated with your account may include:
- Name
- Profile information provided through Google or Facebook Login
- User role and account-related information
- Information you voluntarily submit through the application
- Records associated with requests, complaints, or other services submitted through your account
- Profile photographs or other information provided through supported authentication providers
When you request account deletion, BISELCO will process the request for deletion of personal information that is no longer necessary for the purposes for which it was collected, subject to applicable legal and regulatory requirements.
2Facebook and Google Login Information
If you created or accessed your BISELCO account using Facebook Login or Google Sign-In, BISELCO may receive certain information from the authentication provider that you authorized, such as your name, email address, profile information, and provider-specific account identifier.
Deleting your BISELCO account will remove the associated information maintained by BISELCO, subject to applicable retention requirements.
Important: Deleting your BISELCO account does not automatically delete your Facebook or Google account. If you also want to remove permissions granted to BISELCO from your Facebook or Google account, you should manage those permissions through the respective provider.
3HOW TO REQUEST DELETION
You may request deletion of your personal data by contacting BISELCO through the contact information provided on this website.
When submitting a request, please provide enough information for us to identify your account, such as:
- Name
- Email address
- The login method you used, such as Facebook or Google
- A clear statement that you are requesting deletion of your account and associated personal data
For security purposes, we may need to verify that the request was submitted by the account owner before processing the deletion request.
4What Happens After you Submit a Deletion Request
After we received your requests, BISELCO will:
- Verify the request and account ownership when necessary.
- Review the information associated with the account.
- Delete or anonymize personal information that is eligible for deletion.
- Retain only information that we are legally required or otherwise permitted to retain.
- Confirm the completion of the deletion request when processing is finished.
Deletion may result in the loss of access to your BISELCO account and services associated with that account.
5Information That May Be Retained
Some information may need to be retained for a limited period when required or permitted by law, regulation, legitimate legal obligations, security requirements, accounting requirements, or other applicable requirements.
For example, certain transaction, service, complaint, or regulatory records may need to be retained to comply with applicable obligations.
Where retention is required, the retained information will be handled in accordance with applicable privacy and security requirements and will not be retained longer than necessary for the applicable purpose.
6Data Security
BISELCO takes reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no electronic system or method of transmitting information over the internet can be guaranteed to be completely secure.
7Third-Party Authentication Providers
Our application may use third-party authentication services, including Facebook and Google, to provide account authentication.
These providers have their own privacy policies and account-management procedures. Your use of their authentication services is also subject to their respective policies and terms.
If you wish to revoke BISELCO's access to your account information through a third-party provider, you should also manage the authorized applications and connections in your Facebook or Google account settings.
8Deleting the Application Does Not Necessarily Delete Your Account
Uninstalling or removing the BISELCO application from your device does not necessarily delete your BISELCO account or the personal information associated with it.
You must submit a data or account deletion request using the process described on this page.
9Contact Us
If you have questions about this Data Deletion Notice, your personal information, or your account deletion request, please contact BISELCO through the contact information provided on our official website.
When contacting us about an account deletion request, please include "Data Deletion Request" in the subject or message so that we can properly identify your request.
10Changes to This Notice
BISELCO may update this Data Deletion Notice from time to time to reflect changes in our application, services, privacy practices, or applicable requirements.
Any changes will be posted on this page with an updated effective date.